Adam Smoot

Crofton, MD 21114

asmootsj@gmail.com

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Clearance - TS/SCI with Full Scope Polygraph

Certification - CCNA, CCNA Wireless, CCNP, Security Plus

Education - BS Computer Science, Clarion University

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PROFESSIONAL EXPERIENCE

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SOTECH / Ultra Electronics 7/2010 - Present

Senior Network Engineer 4/2012 - Present

Responsible for the support and administration of all network based equipment in SOTECH environment

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� Supervise/Lead a team of three Network Engineers

� Mentor other Network Engineers and Technicians in their daily functions

� Plan and implement future Network related Projects

� Install, configure, and maintain Cisco Routers and Switches

� Monitor, identify, and resolve network problems

� Maintain and create network documentation using Visio

� Troubleshoot and configure GRE/IPSEC tunnels

� Troubleshoot and configure Firewalls and VPN connections

� Use Wireshark to troubleshoot network issues

� Support and maintain OSPF and BGP routing protocols

� Provide 24/7 network support

 

Network Engineer 1/2011 - 4/2012

Responsible for the support and administration of all network based equipment in SOTECH environment

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� Install and configure Cisco and HP Routers and Switches

� Monitor and identify system issues using WhatsUp Gold

� Maintain and create network documentation

� Troubleshoot network connectivity issues in the Corporate Office and at remote locations

� Performed Quality Assurance Checks on network based equipment ensuring uniform configurations

� Troubleshoot cabling issues

� Comsec Custodian

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System Administrator 7/2010 - 1/2011

Responsible for the support and administration of all server based systems in SOTECH environment

� Troubleshoot server, desktop, and printers issues in a Windows, Linux, and Unix environment

� Maintained system configuration to ensure data integrity on Linux systems

� Monitored equipment to ensure systems operated in compliance with specifications.

� Troubleshoot and resolve hardware and software compatibility issues based on systems architecture, and project requirements.

� Installed and configured system Hardware and Software on Linux Based systems

 

Electronic Data Systems/Hewlett Packard 10/2005 - 7/2010

Field Technical Support Rep/Senior Lan/Desktop Associate

Responsible for the consolidation of Giant Food�s Lan/Desktop environment into the Corporate Ahold environment

� Managed move of all Lan/Desktop equipment to new Corporate Headquarters

� Troubleshoot Network connectivity problems within Corporate Office

� Setup of laptops and Desktops in Corporate Office

� Maintain Inventory of all Information Systems equipment

� Troubleshoot Hardware/Software issues within Corporate environment

� Support of remote access thru Cisco VPN

� Blackberry Support

� Onsite Server and Tape Back Support

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Ahold Information Systems 1998 - 10/2005

Giant Food, Landover, MD

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LAN/Desktop Lead

Supervised project resolution team for Giant Food corporate LAN/Desktop support issues. Managed 6 full time associates in providing 2nd level support for PC environment that consisted of more than 60 servers and 3000 workstations.

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� Managed successful conversion of 1000 desktops and laptops from Novell Netware/Windows NT environment to a Windows 2000 networking environment.

� Developed conversion project plans for Windows 2000 rollout that coordinated all activities for Security team, Programming teams, Server team and Desktop team, ensuring smooth transition for the user community.

� Created and managed software automated installs thru the use of WinInstall. Also, trained junior members of the staff in the use of the software.

� Supervised all testing and conversion of software applications to ensure business continuity.

� Managed deployment of Thin Client environment to remote distribution facilities, successfully reducing downtime and enabling user mobility throughout the warehouses.

� Directed successful Y2K evaluation of all desktop software and hardware.

� Managed Performance Appraisal process and motivated project team to provide superior PC support and customer service levels.

� Requested to interview and select associates to provide PC support at our remote Ahold USA Executive facility.

� Coached numerous college interns to provide professional support, paving the way for their solid career growth in our company.

� Pioneered Lotus Notes multi-user install process.

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